Could not fetch usage for this organization, if this issue persists please contact us through our help center at help.openai.com.

Could not fetch usage for this organization, if this issue persists please contact us through our help center at help.openai.com.

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Could not fetch usage for this organization

I signup a new openai account, but a note show me the problem “Could not fetch usage for this organization, if this issue persists please contact us through our help center at help.openai.com 12.” when I want to use api. 0$/0$. Have no Free trial usage.
I don’t know why, the organization is default setting.1 Reply3

I am experiencing the same issue, I put in my phone number earlier, and I didn’t receive my credits. I’ve never used this phone number before either so I don’t know whats causing the issue.1

I am experiencing the same issue. It’s that a joke in April 1.1 Reply1

Me too. Waiting for a solution. :melting_face:1

Are you sure it’s just joke? It’s not a funny one.

Sorry. I mean I wish that’s a joke in April 1. :joy:

Same issue …

Could not fetch usage for this organization, if this issue persists please contact us through our help center at help.openai.com 20.

Good news guys… I found solution… I tried with new sign up and with my old account with usage limit reached…
here is solution… https://codepey.com/question/chatgpt-could-not-fetch-usage-for-this-organization/ 255

I have read the content in the link, what you mean is just a wrong display problem, in fact the API work normally and have free usage too?1

I think it is, and we have 5$ of free grant usage, because I created another account 2 weeks ago and got 5$ free grant instead of 18$.1

I got the same message and also 0.0$ free trial but I’m able to use api key.

what will be limit of using api key… I think its 5$…1 Reply

I posted on Reddit also. and let’s see. what other says… https://www.reddit.com/r/ChatGPT/comments/128gup6/could_not_fetch_usage_for_this_organization_if/ 102

Yes, it is a 5$, is it possible maybe because my brother have an account and he is reached his limit that this limit is somehow connected to ip address and not for account only.2

Try to use Chrome, it helped in my case. I got this error in Safari

It looks like ChatGPT is down. My friend also got this message even though he still has free tokens.

I met the same issue with you, I don’t know how to fix up

Same issue please help. Couldn’t fetch org data and trial shows 0.